You may have to create a Naira4pm account first, before you can be allowed to do any transaction on the website. To do this however, you need to visit the Sign Up page and register with your correct information.
E-currency, also known as Digital currency is a form of currency or medium of exchange that is electronically created and stored. You can think of e-currency as Internet money. Buying and selling products and services on the Internet are possible because of e-currencies.
YES, you can start using your account immediately to fund and withdraw from your e-wallet accounts. However, there is a funding limit of $500 per day, applicable to UN-VERIFIED accounts. But No limitation applies to your withdrawals. To get your account verified, you need to upload your ID showing your full name and a utility bill showing your address. The name and address on your documents must match with your sign up information.
To get your account verified, you need to upload any government issued ID showing your full name and date of birth (this can be International Passport, Driver License, National ID card or Permanent Voters card) and a Utility bill showing your address (e.g. Water bill, Electricity Bill, Waste Bill, Bank statement etc). Please note that no other form of document will be accepted apart from the listed.
Instantly (Including Weekends and Public Holidays). If you receive no response after 24hrs, please Contact our support team through any of the channels listed at the support section of the website.
No. Withdrawing your e-currency or selling it to us does not require any verification. We assume A.M.L policy still holds since you will be accepting cash into your own very bank account. However, your banking details must match the name on your profile (name supplied during the registration). So, you can register and sell your e-currency to us immediately after registration.
Your e-currency account will be credited as soon as we confirm your payment. However, customers should be aware that sometimes it takes bank hours to get funds settled into our bank accounts for some reasons or there may be transactions in queue at our desk which need to be attended before yours. We urge customers to wait for at least 5hrs after deposit before submitting any complaint of funding. Bulk purchases are processed within a period of 24 - 48 hours.
No you cannot. We encourage a single account per customer only. This is to prevent duplicate and redundant accounts and to prevent money laundering. Customers are advised to verify their account so that they will be able to fund any amount without limitation. Also, customer can fund unlimited e-wallet accounts per day.
No, Naira4pm is strictly an online based e-wallet exchange service. Most of our senior personnel at times work from the comfort of their different homes. Our offices are available for Naira4pm staff only and NO Staff is permitted to handle cash in the office. We accept payments strictly via the listed accounts and methods listed on the order section of our website
• Instant Funding of your e-currency account after payment is confirmed. • Instant withdrawal from your e-currency account. • Reliable and safe • Opportunity to buy and sell e-currencies at LOW and CHEAP rates respectively. • Discounts and Promotions offered • User-friendly and efficient interface • High quality customer service
We can offer you a refund in accordance with our refund policy. Please see Terms and conditions page for policy details. But note there will be no refund if your e-currency account has already been credited.
We offer same day withdrawal but sometimes this may be extended to 24hrs (Monday to Sunday).
We work 8:00am to 6:00pm (Monday - Friday) and 10:00am - 4:00pm (Saturday-Sunday). Our Senior Personnel at times work from home at weekends
Order Reference is a unique code for a particular transaction, either a funding or withdrawal and its very important to quote this number to our staff anytime you are requesting a help via email or on phone.
In that case, kindly contact us via any of the listed means on the support section of our website, we shall answer all your queries immediately we are aware of it and also update the query here with time if we consider it necessary. But please note that we may not respond to any query that has been treated here, and this is to help us attend to more serious issues. Kindly review this page regularly before sending your query to us as we update this page from time to time.